Since when did customer service become so faceless? In an age full of automated helplines and online FAQs, it often seems like the world has forgotten about the days of personal, comprehensive service. At Techno Type we don’t believe in letting computers do all of the work for us. To us, there’s nothing more important than ensuring our customers are happy, and without that personal interaction, how can anyone expect to receive the best end product?
At The Canvas Print Shop we provide our customers with the opportunity to sit with us and personally engage in the editing process. Once your photo has been received by us, we invite you to personalise your product in variety of ways. Customers can choose from a range of sizes, varying from the dainty and understated 6x6inch frame to the grandiose 72x38inch frame for those hoping to make a bit more of a statement! Not only are you able to specify the product’s size and dimensions, but you are also afforded the option of having your photo edited by us to enhance the colour, remove unwanted marks or to crop a particular subject. Further to this, we also offer our customers the opportunity to choose their option of side border colour/style. For no extra charge, customers can pick from any colour of their liking or select the ‘gallery wrap’ style, which mirrors the picture around the edges, granting the image a 3-D appearance.
Whilst many companies who offer canvas printing services limit their customisable options, we believe it’s only fair to provide our customers with this much more extensive service, particularly given that your canvas is likely to be hanging on your wall for years to come. Your photo is personal to you, so why should the service you receive be any different? Take my advice: ditch the faceless corporations and take your business to a company that cares. Nothing beats the personal touch.